Policies

Deposits for Eyelash Extension Sets and Initial Tattoo sessions can be made by etransfer to info@mblartistry.com.

 

Cosmetic Tattoo

A non-refundable deposit of $105 ($100+gst) is required to secure all initial Microblading or Powder Brows bookings and any touch ups over 12 months. Bookings can be made online after reviewing the consent form and FAQ on www.microbladingbyly.com/faq.

Eyelash Extensions

A non-refundable deposit of $52.50 ($50+gst) is required to secure all Eyelash Extension Full Sets. Once the booking is made online, please send the deposit via e-transfer to info@mblartistry.com. The deposit will be deducted from your service and the remaining balance will be due at your appointment. If we do not receive the deposit within the same day of booking, your appointment will be cancelled.  If you No Show, Late Cancel or show up more than 5 minutes late for your appointment, your deposit will be forfeited.  Deposits are non-refundable and non-transferable. We reserve the right to refuse service to those who No Show, Late Cancel or show up Late for their appointments.

Our senior eyelash artist requires 48 hours notice for cancellations or changes with her.  All other appointments require 24 hours notice.

Nails

Please provide us with at least a days notice if you need to make any changes to your appointment and kindly let us know of any add ons ahead of time.

All Appointments

If you No Show or Late Cancel more than two times, you will no longer be able to book online and you will be required to send a non-refundable deposit of 50% of your booking to secure the appointment.  The deposit is Non-Refundable and Non-Transferable.  If you No Show, Late Cancel or show up more than 5 minutes late for your appointment, your deposit will be forfeited.  If we are booked back to back, we cannot guarantee the service as it will affect the next appointment.  Please be respectful of our time as our artists all work on commission.  Thank you for your understanding.

 

Group Bookings

Planning a group reservation? Kindly contact our reservation specialist at info@mblartistry.com with all the details of your party and we will try our best to accommodate. For groups of 5 or more, we require a credit card to secure the appointments and reserve the right to charge a $100 fee or the fee of the services booked for no shows and last minute cancellations.

 

Refunds

Due to the nature of our services, all services are non-refundable. Please note that results vary for each individual and are not guaranteed.  The prices you pay are for the artists time, products and other expenses to perform the service. We strive to provide quality work.  If for any reason your services do not meet your expectations, please let us know within 24 hours after your appointment and we will gladly adjust for you.  Any corrections must be done within 7 days of your initial appointment, by the same technician.

Discounts

Kindly do not bargain prices and discounts.  Our services are priced very affordable and low to keep your loyalty.  We offer discounts on Manicure & Pedicure combos as well as add ons.  Please refer to the Services and Pricing.
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